Order Placement Guideline
Once your order is placed, you will receive an order confirmation email from us. Please make sure to provide your email address when placing your order if not you will not receive your order confirmation via email. Once an order has been submitted changes to ship to address cannot be accommodated. If the shipment process has begun, we will not be able to make any adjustments to your order. You will receive a shipping confirmation email with your tracking number once your order has been shipped.
Return Policy (Domestic Orders – USA Only)
Return requests must be made within 5 business days of UPS delivery receipt.
Returns are eligible for refund ($12 restocking fee), store credit, or exchanges, as long as it meets the following requirements:
Items returned must be in original condition with tags attached. Merchandise must be unworn, unaltered, and unwashed. Items must be full-price items. All sale items are FINAL SALE. They are not eligible for returns, exchanges, or store credit. Items must be received back to our warehouse within 7 days of the label issue date for a refund. Please refer to the chart below for return shipping qualifications.
Returns received in returns received within returns received after7 Days or less8 – 14 Days15+ DaysBack to our warehouse after the label issue date will be eligible for a refund back to our warehouse after the label issue date will be eligible for a store credit or exchange ONLYBack to our warehouse after the label issue date will NOT be accepted. They will be returned to the shipping address.
We reserve the right to deny a refund, an exchange, or a store credit if the item(s) returned are not in original condition or do not meet our quality standards. A $12.00 return fee will be applied to all returns which will be deducted from your refund. If you choose a store credit the $12 return fee will be waived. Please note we do not do price adjustments on items previously purchased at full price. If an item is purchased on sale and the price drops during the sale time we are unable to do a price adjustment.
Return Policy (International Orders – Outside USA) We ship globally with certain exceptions. Duties and taxes must be pre-paid and will be collected at checkout. All international orders are FINAL SALE.